Honor X9d 5G Dual Sim 256GB Reddish Brown (12GB RAM) - Global Version

Honor X9d 5G Dual Sim 256GB Reddish Brown (12GB RAM) - Global Version


Questions about HONOR X9d 5G Global Version – compatibility and box contents

Gregor

Posted on Mon Oct 27, 2025 02:42 AM
Hello, Please note that the first part of my message is in English, followed by a short French version below for reference. ———— ENGLISH VERSION I am interested in purchasing the HONOR X9d 5G Dual SIM 256GB Reddish Brown – 12GB RAM (Global Version) from your website. Before placing my order, I would like to confirm a few important details: 1. Network compatibility (France – all major carriers) Could you please confirm the exact 4G and 5G frequency bands supported by the model you are selling? In France, the main operators (Orange, SFR, Bouygues, Free) use the following frequency bands: 4G: B1 (2100 MHz), B3 (1800 MHz), B7 (2600 MHz), B20 (800 MHz), B28 (700 MHz) 5G: n1 (2100 MHz), n28 (700 MHz), n78 (3500 MHz) Please confirm that the “Global Version” you sell supports all of these bands. 2. In the box Could you please confirm what is included in the box? For example: Is a charger included? If yes, what plug type (EU, UK, or other)? Is there a USB cable, SIM ejector tool, and/or earphones? If the charger is not EU type, do you include a power adapter for France? 3. Warranty and software updates What type of warranty applies for customers in France? Are software and security updates available for this Global Version in Europe? Thank you very much for your assistance. Best regards, Grégor Narbonne, France ———— VERSION FRANÇAISE (RÉSUMÉ) Bonjour, Je suis intéressé par le HONOR X9d 5G (version globale) vendu sur votre site. Avant de commander, pourriez-vous me confirmer : les bandes 4G et 5G prises en charge (pour tous les opérateurs français : Orange, SFR, Bouygues, Free), le contenu exact de la boîte (chargeur, type de prise, adaptateur, câble, écouteurs, etc.), et les conditions de garantie et de mises à jour logicielles pour la France. Merci beaucoup pour votre aide, Cordialement, Grégor Narbonne, France

Etoren Support Staff

Posted on Mon Oct 27, 2025 12:50 PM

Hi, we recommend checking the frequency bands of this model (see the specifications table) against your local network's frequency bands. This will help ensure that the model will work perfectly in your country before making a purchase. The package including: Phone (Built-in battery) x1, Quick Start Guide x1, HONOR SuperCharge x1, Type-C Cable x1, Eject Pin x1, Warranty Card x1, TP Protective Film x1 (Attached on the phone before delivery), TPU Protective case x1, please note that it may vary due to different region.  We source our products from different countries in order to offer the best prices to customer. As such, the original supplied power plug might not be the same as the country you are in. Sorry, we wouldn't provide power adapter.  We offer a 1-year seller warranty. For more information, please visit: Warranty & Repair - Etoren.com. The software updates is available in France. Thank you.